Contact information

Thank you for visiting Zenith Drape Hubs. We want customers to have a straightforward way to reach us regarding girls’ skirts, girls’ pajamas, orders, shipping, returns, refunds, privacy matters, and general Website questions.

1. Business Information

Business Name:
R.G. PAINTING, INC.

Website:
Zenith Drape Hubs

Business Address:
7501 E Treasure Dr 2 N
North Bay Village, FL 33141
United States

Return Address:
7501 E Treasure Dr 2 N
North Bay Village, FL 33141
United States

Contact Person:
MALLORY PAIGE DURRANCE

Customer Service Email:
[email protected]

2. Product Assistance

Customers may contact us with questions concerning our girls’ skirts and girls’ pajamas, including:

Available styles;
General product characteristics;
Sizing questions;
Color or appearance;
Garment details;
Care information;
Order information; and
General product suitability questions.

Because children differ significantly in height, proportions, and growth patterns, customers should provide specific measurements when requesting assistance with sizing.

3. Order Support

For an existing order, please provide as much of the following information as possible:

Order number;
Name used at checkout;
Email address used for the order;
Product name;
Order date; and
Description of the issue.

This information helps us locate the relevant transaction and respond more efficiently.

4. Shipping and Delivery Questions

Please contact us if you need assistance with:

Shipping status;
Tracking information;
Delivery delays;
Address problems;
Packages marked delivered but not located;
Damaged packages;
Missing items; or
Incorrect merchandise.

For the quickest investigation, include the order number and relevant photographs where appropriate.

5. Returns and Refunds

Customers requesting a return should contact us before mailing merchandise back.

Return requests should generally include:

Customer name;
Order number;
Product being returned;
Reason for return;
Email address; and
Photographs if the issue concerns damage, defect, or incorrect merchandise.

Please do not send merchandise to an alternative address unless return instructions specifically authorize it.

6. Privacy Requests

Questions regarding personal information, privacy rights, data access, correction, deletion, or other privacy matters may be sent to:

[email protected]

Where applicable, we may request reasonable information to verify the identity or authority of the person submitting a privacy request.

7. Business Correspondence

Formal correspondence may be directed to:

R.G. PAINTING, INC.
7501 E Treasure Dr 2 N
North Bay Village, FL 33141
United States

8. Helpful Communication Practices

To help us respond accurately, customers should avoid sending unnecessary sensitive information.

When contacting us about children's apparel, there is generally no need to provide a child's medical history, school information, precise location, or other sensitive personal information unless specifically necessary to resolve the matter.