Privacy policy
R.G. PAINTING, INC. (“R.G. PAINTING, INC.,” “we,” “us,” or “our”) operates Zenith Drape Hubs and is committed to treating personal information responsibly.
This Privacy Policy explains how information may be collected, used, disclosed, retained, and protected when customers visit the Website, browse products, place orders, communicate with us, request returns, or otherwise interact with our services.
Because our Website offers girls’ skirts and girls’ pajamas, we also recognize that an adult may purchase merchandise for a child. We therefore encourage customers to avoid submitting unnecessary information about children.
1. Information We May Collect
Depending on how you interact with the Website, we may collect the following categories of information.
A. Contact Information
This may include:
- Name;
- Email address;
- Telephone number when voluntarily provided;
- Billing address;
- Shipping address; and
- Other contact information necessary to communicate regarding an order.
B. Order and Transaction Information
When you place an order, we may receive information such as:
- Products purchased;
- Product size, color, style, or quantity;
- Order number;
- Purchase date;
- Order value;
- Shipping status;
- Return or refund information;
- Delivery information; and
- Communications concerning the transaction.
Payment information may be processed through third-party payment providers rather than being directly stored by us in complete payment-card form.
C. Customer Communications
When you contact us, we may retain the content of communications concerning:
- Product questions;
- Size and fit;
- Orders;
- Shipping;
- Delivery problems;
- Returns;
- Refunds;
- Damaged merchandise;
- Exchanges;
- Privacy requests; and
- Website concerns.
D. Technical Information
When permitted by applicable law and depending on Website configuration, technical information may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring webpage;
- Pages viewed;
- Date and time of visits;
- General device identifiers;
- Session information;
- Website interaction information; and
- Diagnostic or security information.
2. How We Use Information
We may use collected information to:
- Process and fulfill purchases;
- Confirm orders;
- Arrange delivery;
- Provide customer support;
- Respond to product questions;
- Process returns and refunds;
- Investigate damaged or incorrect merchandise;
- Maintain transaction records;
- Detect fraud or suspicious activity;
- Protect the security of the Website;
- Troubleshoot technical problems;
- Improve Website performance;
- Understand general product and Website usage;
- Communicate service-related information;
- Send promotional communications where permitted;
- Comply with legal obligations; and
- Establish, exercise, or defend legal rights.
We do not intend to collect personal information simply because it might be interesting or commercially convenient. Florida law contains data-minimization and security duties for covered controllers, including limiting personal-data collection to information that is adequate, relevant, and reasonably necessary for disclosed purposes.
3. Information Relating to Children
Our merchandise is designed for children, but the Website is operated for purchasers and shoppers rather than as a child-directed social platform.
We encourage parents, guardians, and other adults placing orders to provide their own contact and transaction information whenever reasonably possible.
Please do not voluntarily provide unnecessary information about a child, such as detailed medical information, school information, precise location, photographs, or other sensitive information, unless it is genuinely necessary for the matter being discussed.
If a parent or legal guardian believes that personal information concerning a child has been submitted to us unnecessarily, the parent or guardian may contact us at:
Florida law recognizes specific consumer rights concerning personal data belonging to a known child, including rights that may be exercised by a parent or legal guardian.
4. Cookies and Similar Technologies
The Website may use cookies, pixels, tags, local storage, session technologies, or similar tools to support ordinary Website functions.
These technologies may help us:
- Keep Website functions operating;
- Remember certain settings;
- Understand Website traffic;
- Identify technical problems;
- Improve navigation;
- Measure general engagement; and
- Support security and fraud-prevention functions.
Browser settings may allow you to restrict or block certain cookies, although doing so may affect Website functionality.
5. Service Providers and Third Parties
We may disclose appropriate categories of information to third parties that assist with operating the Website and fulfilling legitimate business purposes.
These may include:
- Payment processors;
- E-commerce and hosting providers;
- Shipping and logistics providers;
- Customer-service platforms;
- Information-technology providers;
- Security and fraud-prevention services;
- Website analytics providers;
- Email or communication providers;
- Professional advisers; and
- Government authorities when disclosure is legally required.
We do not authorize service providers to use customer information for unrelated purposes merely because they receive information in connection with providing services to us.
6. Marketing Communications
If you voluntarily subscribe to promotional communications, we may send information about products, Website developments, offers, or other marketing communications.
You may request that promotional emails stop by using an available unsubscribe mechanism or contacting:
Transactional communications—such as order confirmations, shipping notices, return communications, security messages, and other service-related notices—may continue when necessary to administer your account or transaction.
7. Florida Privacy Rights
Where Florida's privacy laws apply to us and to your request, applicable rights may include the ability to:
- Confirm whether personal data is being processed;
- Access personal data;
- Correct inaccuracies;
- Request deletion of personal data;
- Obtain a portable copy of qualifying personal data;
- Opt out of targeted advertising;
- Opt out of the sale of personal data;
- Opt out of certain profiling activities;
- Exercise certain rights concerning sensitive data; and
- Exercise certain rights relating to data collected through voice or facial recognition technologies, where applicable.
Florida Statutes §501.705 identifies these consumer rights, subject to the law's applicability, exemptions, and other statutory conditions.
8. How to Submit a Privacy Request
Privacy requests may be submitted by email to:
Please identify:
- Your name;
- Email address;
- Nature of the request;
- Relevant account or order information, if applicable; and
- Any other information reasonably necessary to locate the applicable data.
We may need to verify a requester's identity or authority before completing certain requests. This helps protect customers against fraudulent attempts to obtain, alter, or delete personal information.
9. Appeals
Where Florida law requires an appeal process for a privacy-rights request, a consumer may request review of a decision by contacting us at the same email address.
The appeal should identify the original request and explain why the consumer believes the decision should be reconsidered.
10. Data Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature and volume of information we maintain.
Nevertheless, no internet transmission, electronic storage system, or third-party platform can be guaranteed to be completely secure.
Florida Statutes §501.171 establishes requirements concerning the security of confidential personal information and certain responses to security breaches.
If we become aware of a qualifying security incident, we will take appropriate steps consistent with applicable legal requirements.
11. Data Retention
We may retain information for as long as reasonably necessary for the purposes described in this Policy, including:
- Completing transactions;
- Maintaining accounting and business records;
- Processing returns and refunds;
- Resolving disputes;
- Preventing fraud;
- Maintaining security;
- Meeting legal obligations; and
- Establishing or defending legal claims.
When information is no longer reasonably necessary, it may be deleted, anonymized, aggregated, or otherwise disposed of in accordance with applicable requirements and operational procedures.
12. Information Sharing in Business Transactions
If R.G. PAINTING, INC. undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be transferred as part of the transaction, subject to applicable legal requirements.
13. Third-Party Websites
The Website may contain links or integrations leading to third-party websites or services.
We are not responsible for the privacy practices of independent third parties. Customers should review the privacy notices of those third parties before providing information to them.
14. Changes to This Privacy Policy
We may update this Privacy Policy when our practices, technologies, legal obligations, or services change.
Where applicable, Florida law requires a reasonably accessible and clear privacy notice and provides for periodic updates.
The updated version will indicate a revised effective date.
15. Contact Information
R.G. PAINTING, INC.
7501 E Treasure Dr 2 N
North Bay Village, FL 33141
United States
Contact: MALLORY PAIGE DURRANCE
Email: [email protected]